Pricing and Payment
The pricing and payment terms of the Services are provided on the Website and displayed on the screen prior to the purchase process. When applicable, the Valued Added Tax (VAT) is included in the prices.
If the User wishes to purchase any product or service made available through the Service (“Purchases”), the User may be asked to supply certain information relevant to the purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
The Company reserves the right to refuse or cancel the User’s order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. The User expressly agrees that the Company cannot accept any liability for loss or damage arising out of such cancellation.
The Company reserves the right to refuse or cancel the User’s order if fraud or an unauthorised or illegal transaction is suspected.
All charges are payable in advance – the User cannot use the Service until all due payments have been received by the Company. Methods of payments are decided at the sole discretion of the Company.
If payment for purchases is made by credit card, the User will be directed to a secure environment provided by the credit card payment operator. Credit card information is not visible to nor accessible by the Company: The User is required to contact the credit card issuer directly if any issue arises from the payment through credit cards.
Subscriptions
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). The User will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or the Company cancels it. The User may cancel its Subscription renewal either through the User’s online account management page or by contacting the company’s customer support team.
A valid payment method is required to process the payment for your Subscription. You shall provide the Company with accurate and complete billing information including full name, address, postcode code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorise the Company to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, the Company will send a notification indicating that the User must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the notification. The Company reserves the right to restrict the User’s access to the Service until full payment is made.
Free Trial
The Company may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”). The User may be required to enter your billing information in order to sign up for the Free Trial.
If the User enters its billing information when signing up for the Free Trial, the User will not be charged by the Company until the Free Trial has expired. On the last day of the Free Trial period, unless the User cancels its Subscription, the User will be automatically charged the applicable Subscription price for the type of Subscription the User has selected.
At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
Price Changes